If your measurements fall between two sizes, we recommend choosing the larger size for the best comfort and fit.

Yes. Our goal is to be fully inclusive. All our pieces are available in a wide and inclusive size range.

If you discover an issue with your product (defective or damaged), simply take a photo and contact our support team. Your request will be handled immediately, and we will proceed with an exchange or a refund within 48 hours of receiving your claim.

customer satisfaction is our top priority. If the size you ordered does not fit, you may request an exchange for a different size (larger or smaller), depending on your preference. If you notify us within 48 hours of delivery, you can request a size exchange. Please note that additional delivery fees may apply depending on your location. A free exchange is only offered if Allure made an error by sending a size different from the one you originally ordered. In this case, the exchange will be processed at no cost.

For best results and to extend the life of your Allure products, we recommend hand washing and air drying. If hand washing is not possible, place your items in a lingerie wash bag and wash on a delicate cycle. Do not machine wash knitted items. Never use a tumble dryer. Bras should be laid flat to dry. We recommend rotating your Allure products daily (especially bras). Avoid wearing the same item two days in a row to allow the fabric to recover and maintain its shape. Allure products do not have a fixed lifespan. Their durability depends on how often they are worn and how well they are cared for. After wearing your products, allowing them to rest helps maintain their compression and performance, as fabrics naturally relax during wear and need time to recover.